– by Khoa Nguyen –
Snapchat is a social networking/photo sharing service released in September 2011. It was developed by Evan Spiegel and Robert Murphy, then Stanford University students. The app rose to fame in an incredibly short time, thanks to its easy, hassle free sign-up process, simple user interface and most importantly, self-destructive messaging system. Users are enjoying the experience that may not be possible on other services.
Self-destructive messages means that the app won’t eat up memory–unlike Instagram that can take up 700 MB to 1 GB (depending on usage frequency)–which frustrates a large number of users, especially app-fanatics or those with limited memory space. Once viewed for a limited time (1-10 seconds as designated by senders), the photos are deleted on both ends. Senders are notified when their Snaps are screenshot by receives, which contribute to the privacy and anonymity that users find in Snapchat. Sign-ups only require new users to provide screen names and passwords, without ties to any other social platforms. This may also contribute to the app’s success, seeing how most online social services nowadays encourage users to sign-up with, or connect to their Facebook and Twitter accounts, as an attempt to reach their networks.
The younger generations are, said Facebook chief financial officer David Ebersman, using Facebook less than before. This graph, with teen usage data on social media, presented by Huffington post shows a sharp dip in Facebook usage from Fall 2012 to Fall 2013. Experts speculate this phenomenon may be due to the fact that parents or elder family members now have access to Facebook, which discourage teens or young adults from visiting the site more often. Generation Y, or the millennial generation–social media main traffic-drivers–now comes to prefer micro-blogging services, either due to mobility, or lack of time (and attention span).
Despite the known fact that 3 out of 4 start-ups fail, Snapchat seems to be growing roots on many handheld devices. Data from KPCB–a venture capital firm–suggests that by April last year (2013), the number of snaps sent daily already went over the 140 millions, doubling that of February. In terms of photo-sharing services, Facebook and Snapchat are in the top 2, winning over Instagram and Flickr. KPCB chart shows that Snapchat still has a long way to go before reaching number 1, though Business Insider suggests that Snapchat actually is accountable for half the amount of shared media online. The difference between KPCB and BI’s data is probably because BI included the number of videos shared on Snapchat too. Either way, Facebook has got itself a rival. These datas only reflected 2013, so it’s hard to tell how the fast the competition is moving up to this point.
In November 2013, news broke that Facebook offered $3 billions to acquire Snapchat, making analysts raise their brows at this over-valuated proposal. Snapchat is not worth that much, they said, as the app is not even monetized. What potential Facebook sees in this small start-up, only Mark and his team knows. They were however more confused and outraged as Spiegel declined the offer. They didn’t know what to think. Snapchat’s creator still maintained his point, as investors are still putting faith in the company. Some say Snapchat may even become the next Twitter.
Monetization is not easy. People don’t like to pay for things. They don’t like ads, either. The key is not be unobtrusive. We need to deliver content that users find relevant, relatable and hopefully actionable (so they would click, share or convert). The content should be delivered in a well-calculated timing that naturally blends in with the user information stream. Essentially you want to make money, while providing the users with enjoyable services.
Right now it’s free to download Snapchat, and making it a paid app is not an option. Techcrunch even claims “it’s over for paid apps.” People avoids paying for apps more than they avoid ads. Flurry–a company specializing in mobile app analytics–shows in this infographic that as of 2013, 90% of the mobile apps are free. I want to consider three methods to monetize Snapchat, while keeping it free of charge:
In order to keep using Snapchat for free, they need to subscribe to at least 3-5 sponsored Snapchat accounts continuously. What this means is businesses, celebrities, products (virtually anything marketable) will have their own Snapchat accounts that will send out periodic updates to followers account. Since users get to decide what account to follow, they will most likely pick something of interests. Sponsored content would not be obtrusive. The opportunities are endless: businesses sending out coupons, promotions; celebrities send out personal updates, selfies.
Users may or may not be willing to pay for apps, but statistics have shown that in-app purchases perform better. Compiled online suggestions came down to a few options that would catch users’ interest: longer snaps, send HD snaps, more filters, editing snaps before sending, importing snaps from camera roll.
API–application programming interface–is how apps “talks” to each other. By integrating Snapchat’s API with that of Facebook and Twitter, we can build user profiles by cross referencing databases and linking different platforms’ account to one identity. Advertisers can then better know of the users’ preferences and demographics to send targeted ads. This, however, would require Snapchat users to link their accounts to Facebook and Twitter, which may compromise anonymity and privacy, which set Snapchat apart in the first place.
Snapchat is used by 18.6% US iPhone-owners. (Source: Business Insider)There are 8 millions active Snapchat users, aged 18 and above. (Source: Nielsen)
About 70% of the users are women, 30% are men. (Source: Mashable)
80% of Snapchat users live in the United States mostly between 15-25. (Source: TechCrunch)
Average users get 20-50 snaps per day. Active users get 150. (Source: Business Insider)